Terms and Conditions

Last Updated: 27 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the website located at q-bet-casino.co.uk (“the Site”) and any services provided by QBet Casino (“we”, “us”, “our”).

1.2 By registering an account, accessing, or using any part of the Site or our services, you confirm that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Responsible Gambling Policy, and any other relevant policies.

1.3 If you do not agree to these Terms, you must not use the Site or its services.

2. Definitions

  • Player / User / You: Any individual who registers or uses the Site.
  • Account: Your personal profile created on the Site to access games and services.
  • Games: All casino, live dealer, and other wagering products offered on the Site.
  • Operator: The company licensed and operating QBet Casino.
  • Bonus: Any promotional offer including free spins, bonus funds, or similar incentives.

3. Eligibility

3.1 You must be at least 18 years old or meet the minimum legal gambling age in the United Kingdom, whichever is higher, to use our services.

3.2 By using the Site, you confirm that remote gambling is legal in your jurisdiction and you comply with all applicable laws.

3.3 Employees of the Operator, its affiliates, and their immediate family members are not permitted to register or participate in any Games.

4. Account Registration and Security

4.1 Only one Account per person, household, device, or IP address is allowed.

4.2 You agree to provide accurate, complete, and current information during registration and to update this information as necessary.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity on your Account.

4.4 We reserve the right to request identity verification documents at any time, including but not limited to valid photo ID, proof of address, and payment method verification.

4.5 Accounts created with false or misleading information will be suspended or closed, and any associated winnings may be forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit and withdrawal limits apply; please refer to our Banking page for detailed information.

5.3 We do not charge fees on deposits or withdrawals; however, third-party payment providers may apply their own fees.

5.4 Withdrawals will generally be processed to the original payment method used for deposits, subject to verification and regulatory requirements.

5.5 We may require additional documentation to process withdrawals to comply with anti-money laundering regulations.

5.6 Withdrawal requests are processed promptly, but we accept no liability for delays caused by external payment providers or banks.

6. Account Activity, Inactivity, and Closure

6.1 Accounts with no login or wagering activity for six consecutive months will be classified as inactive.

6.2 Inactive Accounts may incur a monthly administrative fee deducted from the remaining balance after prior notification.

6.3 Accounts with a zero balance and no activity for a prolonged period may be closed.

6.4 You may close your Account at any time by contacting Customer Support.

6.5 We reserve the right to suspend, restrict, or close Accounts at our sole discretion in cases of suspected fraud, abuse, or breach of these Terms.

7. Responsible Gambling

7.1 QBet Casino is committed to promoting responsible gambling and provides tools including deposit limits, loss limits, session limits, and self-exclusion.

7.2 If you believe you may have a gambling problem, we encourage you to use these tools and seek support from professional organisations.

7.3 For advice and assistance, please visit the UK Gambling Commission or BeGambleAware.

8. Prohibited Conduct

8.1 You must not engage in any fraudulent, collusive, or illegal activities, including but not limited to:

  • Money laundering or financing of terrorism;
  • Use of bots, automated scripts, or software to manipulate Games;
  • Cheating, collusion, or game manipulation;
  • Creating multiple Accounts to abuse bonuses or promotions;
  • Using VPNs or proxies to circumvent geographic restrictions;
  • Sharing your Account with others or allowing them to play on your behalf.

8.2 We reserve the right to suspend or close Accounts and withhold funds where misconduct or breaches of these Terms are suspected.

9. Bonuses and Promotions

9.1 All bonuses and promotions are subject to individual terms and wagering requirements, which you must read and accept before participation.

9.2 Bonus abuse, including operating multiple Accounts or colluding with others, is strictly prohibited and may result in bonus cancellation and Account closure.

9.3 Bonuses, free spins, and other promotional offers may have expiry dates and game restrictions.

10. Game Fairness and Integrity

10.1 All Games offered on the Site are provided by licensed and certified software suppliers and use Random Number Generators (RNGs) to ensure fairness.

10.2 We reserve the right to void bets or winnings arising from technical errors, malfunctions, or breaches of these Terms.

11. Limitation of Liability

11.1 We accept no liability for any losses or damages arising from your use of the Site, including but not limited to technical failures, interruptions, delays, or errors.

11.2 You acknowledge that all gambling involves risk and you play entirely at your own risk.

11.3 Our maximum liability to you shall not exceed the total value of your most recent deposit.

11.4 We are not responsible for the content or security of any third-party websites linked from our Site.

12. Privacy and Data Protection

12.1 Your personal data is collected, processed, and stored in accordance with our Privacy Policy and applicable UK data protection laws.

12.2 We implement industry-standard security measures to protect your information.

12.3 For full details, please review our Privacy Policy.

13. Intellectual Property

13.1 All content, trademarks, logos, and materials displayed on the Site are owned by or licensed to QBet Casino.

13.2 No content may be copied, reproduced, or modified without our express prior written consent.

14. Complaints and Dispute Resolution

14.1 If you have a complaint, please contact our Customer Support team in the first instance.

14.2 We will endeavour to resolve all complaints quickly and fairly.

14.3 If you remain dissatisfied, you may escalate the dispute to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

14.4 All complaints must be submitted in writing.

15. Amendments to Terms

15.1 We reserve the right to update or modify these Terms at any time.

15.2 Material changes will be communicated to you via email or prominent notice on the Site.

15.3 Continued use of the Site after notification of changes constitutes acceptance of the revised Terms.

15.4 You are encouraged to review these Terms regularly to stay informed.

16. Governing Law and Jurisdiction

16.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

16.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

For questions, support, or to exercise your rights under these Terms, please contact us:

By registering an Account and using QBet Casino, you confirm that you have read, understood, and agree to comply with these Terms and Conditions.